MicroTest’s Client Outcomes Survey is a cost-effective yet powerful methodology for understanding the changes clients experience after receiving program services. A program contacts a sample of clients and asks about the client’s business, household and work experiences. The resulting rich data allows programs to augment anecdotal client successes with quantifiable data. Using direct feedback from clients, programs improve their program services to better meet clients’ needs. To see the premises on which the survey is based and the questions the survey is designed to answer, click here.
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MicroTest Client
Outcomes Survey Demo (PowerPoint)
MicroTest also offers a simple but powerful tool for conducting
outcomes tracking surveys of a microenterprise programs' clients.
Please view the demo to walk through the Outcomes’ survey’s
main features.
What does Client
Outcomes Data Collection Look Like? (pdf)
How does collecting client outcomes data differ from program
performance data? Consult our visual for a quick overview
of the client survey process.
Sample Outcomes Custom Report
(pdf)
MicroTest members participating in the Outcomes Survey project
also receive a custom report that provides feedback on their
clients' economic, business and employment experiences, as
well as on clients in other MicroTest member programs.
MicroTest Intake
Form English (Excel)
MicroTest has developed an intake form that is fully consistent
with the intake data required to participate in the MicroTest program
performance and client outcomes data collection. Also available in Spanish. |
