INTERMEDIARY

Intermediary, a new product from MicroTest, is designed for intermediary organizations, including State Microenterprise Associations and State Microenterprise Intermediaries, that need to collect and analyze data for advocacy and capacity-building purposes. 

• Key data from each program on the characteristics of clients served, the scale of programs, credit and training program effectiveness, overall costs and revenues, and
• Outcomes data on a sample of clients featuring measures on business status and type, sales, contribution to household income, savings, and customer satisfaction.

The product also includes reports specifically designed to support an intermediary’s advocacy and capacity building work.

All data collected is consistent with MicroTest’s tools for individual programs – Performance and Outcomes. Intermediary uses a streamlined approach that eliminates some complex steps, yet provides the most critical data required to describe the collective results from a group of programs and offers a simple introduction to MicroTest’s approach to data collection and performance monitoring.

Intermediary organizations and programs receive training on MicroTest tools and measures, and have access to othermember services.  In addition, individual programs can upgrade to MicroTest’s Performance and Outcomes products at additional cost and, with their permission, their data continue to be aggregated into statewide or other groupings.

For more information, please contact David Black at 202.736.2533 or david.black@aspeninstitute.org. 

PROGRAM PERFORMANCE PRODUCTS

MicroTest Program Performance Demonstration (PowerPoint)
Central to membership in MicroTest, members annually complete a user-friendly but powerful Excel Workbook that provides a detailed overview of the health of members' microenterprise programs. Please view the demo to walk through the performance workbook’s main features.
What does Program Performance Data Collection Look Like? (pdf)
To help you understand the cycle and benefits of participating in program performance data collection, please view our visual representation of data collection activities.
Sample Performance Custom Report (pdf)
MicroTest members have a custom report built into the performance tool that graphically provides immediate feedback on their program's performance over time, compared to their peers and all MicroTest members.

CLIENT OUTCOMES MONITORING

MicroTest Client Outcomes Survey Demo (PowerPoint)
MicroTest also offers a simple but powerful tool for conducting outcomes tracking surveys of a microenterprise programs' clients. Please view the demo to walk through the outcomes’ survey’s main features.
What does Client Outcomes Data Collection Look Like? (pdf)
How does collecting client outcomes data differ from program performance data? Consult our visual for a quick overview of the client survey process.
Sample Outcomes Custom Report (Excel)
MicroTest members participating in the Outcomes Survey project also receive a custom report that provides feedback on their clients' economic, business and employment experiences, as well as on clients in other MicroTest member programs.